Velvet Electric Pain Relief Heating Bag

Shipping Policy

This shipping policy is applicable only for orders within India.

📦 Processing Time

• All orders are processed and shipped within 3–4 business days.
• Orders placed on weekends or public holidays will be dispatched on the next working day (Monday).

🚚 Shipping Time

• Standard Delivery: 3–7 business days (Monday to Saturday)
• Delivery timelines may vary during peak seasons or unforeseen delays.

🔍 Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• If you do not receive it, please contact our support team.

Track your order:

• 📞 +91 9056707824
• 📧 care@thebestbuyz.in

💰 Delivery Charges

• We offer FREE delivery on all orders across India.

❌ Failed Delivery

If delivery fails due to:

• Incorrect or incomplete address
• Customer unavailable
• Refusal to accept the order

The package will be returned to us. Shipping charges incurred will be deducted from your refund amount.

🚛 Our Delivery Partners

We partner with trusted logistics providers:

• Shiprocket,DTDC,SmartShip,Blue Dart,Xpressbees,Shadowfax,Ecom Express

📦 Upon Delivery

• Please check the package before accepting it.
• If damaged or incomplete, refuse delivery or mark it as "Damaged" and contact us immediately on the same day.

🏦 Bank Holidays

• We do not deliver on bank holidays.
• Orders will be delivered on the next working day.

📞 Customer Support: +91 9056707824
📧 Email: care@thebestbuyz.in

📍 Address:

🕒 Support Hours:
Monday to Saturday, 9:00 AM – 6:00 PM

For any questions, feel free to contact us anytime.
We’re here to help!